I have a good friend who was just admitted to the hospital. As we talked about his situation and the care he is receiving, I stressed to him how important it is to be his own case manager, be the hub of information and care.
While there is plenty of documentation being generated about him and his injury, there will be a large number of nurses, aides, doctors, therapists and social workers that will be involved with his case. There are , unfortunately, ample opportunities for information, requests and decisions to get lost.
Therefore, for those who find themselves in the acute stages of injury or illness, as well
as during the long term, it is imperative that you and your family be the information source about your case. Don't let a professional leave your room if you are not clear or have questions. Take notes and get names. If you have a friend who has been down this road, ask them how to approach the situation. Be Your Own Case Manager.
While there is plenty of documentation being generated about him and his injury, there will be a large number of nurses, aides, doctors, therapists and social workers that will be involved with his case. There are , unfortunately, ample opportunities for information, requests and decisions to get lost.
Therefore, for those who find themselves in the acute stages of injury or illness, as well
as during the long term, it is imperative that you and your family be the information source about your case. Don't let a professional leave your room if you are not clear or have questions. Take notes and get names. If you have a friend who has been down this road, ask them how to approach the situation. Be Your Own Case Manager.
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